Privacy Policy

Welcome to Nine28.in (the "Site"), operated by Epicfash Pvt Ltd ("we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase from us.

Contact Information

Company Name: Epicfash Pvt Ltd
Registered Office: 3/146 Subhash Nagar, New Delhi-110027
Meeting Office: C-11, Ajay Enclave, Subhash Nagar, New Delhi-110027
Phone: +91 8178436904 (Available between 11 AM to 7 PM, Monday - Saturday)
Email: support@nine28.in

Information We Collect

We collect various types of information to provide and improve our services to you:

Personal Identification Information: This includes your name, email address, phone number, shipping and billing addresses, and payment details. We collect this information when you make a purchase, create an account, or contact us for support.
Usage Data: We automatically collect information about your interaction with our Site, such as your IP address, browser type, pages visited, and the date and time of your visit. This helps us understand how you use our Site and improve your experience.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control the use of cookies through your browser settings.

How We Use Your Information

We use the collected information for various purposes:

To Process Transactions: Your personal information is used to process and fulfill your orders, including payment processing and shipping.
To Improve Our Services: Understanding your usage helps us enhance our products, services, and overall customer experience.
To Communicate with You: We may use your contact information to send order confirmations, updates, newsletters, or promotional materials. You can opt-out of marketing communications at any time.
To Comply with Legal Obligations: We may disclose your information where required by law or to protect our rights and safety.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Trusted third-party companies that assist us in operating our Site, conducting our business, or servicing you, provided they agree to keep your information confidential.
Legal Requirements: Authorities or law enforcement officials if required by law or to protect our legal rights.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request a copy of the information we hold about you.
Correction: Request correction of any inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to certain exceptions.
Objection: Object to the processing of your information for specific purposes.

To exercise any of these rights, please contact us at support@nine28.in.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted on this page with the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@nine28.in
Phone: +91 8178436904 (Available between 11 AM to 7 PM, Monday - Saturday)
Mailing Address: 3/146 Subhash Nagar, New Delhi-110027

By using our Site, you consent to the terms of this Privacy Policy.